The QuickBooks Messenger tool creates communications between employees signed into the QuickBooks company file. In an ideal situation, the employees can discuss on any information related to QuickBooks company data. In case, you notice the inappropriate use of the tools by your employees than you have the liberty to disable the tool. This QuickBooks Messenger disabled option is available in the QuickBooks Utility section. The lines below will highlight the steps to efficiently use the Utility sections in order to disable QuickBooks messenger.
When you use QuickBooks in a multi-user mode you can see a QuickBooks Messenger icon situated at the bottom-right of the Window. QuickBooks messenger will start automatically when you log in. To launch QuickBooks Messenger you need to double-click on the icon. This gives users the capability to connect and chat with another user logged into the QuickBooks company file without having to use another program.
QuickBooks Messenger Chat
- Select the Chat option to start a conversation with another user who is logged in.
- The Admin user can select the Send Message to Logged In Users option to chat with other users who are logged into the company file
- If you like to show status to other users, whether you are away, busy, or something else, you can modify your existing status. For this, you have to drop-down which displays the username and then select the status of your choice.
Step to Disable QuickBooks Messenger
Follow the steps below to disable your QuickBooks Messenger:
- Open your QuickBooks
- Click on the Switch to Multi-User Mode
- You have to log in as the Administrator
- Go into the File and click on the Utility option
- In order to disable QuickBooks Messenger click on the Disable QuickBooks Messenger option
- Now close the QuickBooks file
- Return back to it in order to effect the change made
Close QuickBooks for other Users
Follow the to Close QuickBooks for other user
Note: Only the Admin will be authorized to log out a user from accessing QuickBooks company file.
- Open your QuickBooks Messenger from the Company menu and click on Chat with a Coworker option
- Drop-down the Actions menu and select the Close Company File for Users option
- Select those users that you want to disallow accessing QuickBooks file
- Once it is done click on the Close Company File option
- The Confirmation window will be displayed. You need to click on Yes
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