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QuickBooks Error 15215 Server Not Responding

Much like various other QuickBooks programs, Intuit comes up with regular updates for QuickBooks Enterprise version as well. If, due to certain reasons, the install couldnโ€™t install accurately, users may come across various errors. And, if these errors arenโ€™t resolved on time, there could be possible loss of data and restriction of access to the product. One of the most critical things to do is to ensure that your QuickBooks Enterprise stays up to date which resolves most of the minor issues. The QuickBooks Update Error 15215 โ€“ Maintenance Release Error occurs primarily when you are either trying to perform payroll release or payroll maintenance.

In this post, we are going to talk about the various causes behind the QuickBooks Update Error Code 15215 and the various methods that can be used to resolve it.

What Is QuickBooks Update Error Code 15215 (Maintenance Release Error)

Similar to different QuickBooks program, Intuit discharges updates for the QuickBooks Enterprise variant also. In the event that the updates were unable to install appropriately, the client faces several errors. The errors of QuickBooks Enterprise during Update if not fixed at the correct minute, the client may restrict to access the product as well as there may be a loss in work also. The QuickBooks error code 15215 appears while QuickBooks Enterprise update, which mostly happens while the client is performing payroll maintenance and payroll release. Because of which the client is confined to access as the server neglects to react. The client must guarantee that the product variant ought to be updated to its most recent variant. Updating the product to the most recent variant settles the minor issues as well as bugs.

Causes Of QuickBooks Update Error 15215?

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QuickBooks Update Error 15215 may occur due to an incorrect arrangement of Internet Explorer. It could also happen if the program cannot confirm the digital signature of a record that you are attempting to download. It could look like a problem in the framework. Some of the other possible causes that could lead to QuickBooks Update Error Code 15215 โ€“ Maintenance Release Error are as follows:

โ›” Incorrect QuickBooks installation

โ›” Corrupt Windows system or QuickBooks Payroll file due to Malware or other viruses

โ›” QuickBooks File(s) erased because of a system error or a mistake

โ›” Incorrect configuration of Microsoft Internet Explorer 

โ›” One or more third-party applications running in the background that hampers with the program update

Methods to Troubleshoot QuickBooks Update Error 15215 โ€“ Maintenance Release Error

As discussed in the previous section, there are multiple reasons that could cause the QuickBooks Update Error 15215 while you are trying to download or install a payroll update. In this section of the post, we are going to look at multiple ways to fix the error. Look at each of them one by one.ย 

Total Time: 7 minutes

Method 1: Reboot the Computer

One of the extremely basic yet important steps in resolving any technical glitches on a computer system or any of its software and applications is to rebooting the computer framework. Every now and then, it is recommended that you restart your framework to fix any minor or major network, internet, or printing issues. If this still doesnโ€™t resolve the problem, quit any and all programs and move to method 2.

Method 2: Run QuickBooks As A Windows Administrator

Run QuickBooks as A Windows Administrator

Running QuickBooks as a Windows Administrator allows the QuickBooks application to take authority over each possible Windows application. Also, it enables the program to take the important resources to run properly.

Method 3: Restart Windows In Selective Start-Up Or Safe Mode


If the previous two steps donโ€™t work, the next step is to try to run Windows in Selective startup. To do so, follow these steps:
๐Ÿ”ท First, quit the QuickBooks Desktop
๐Ÿ”ท Now, choose the โ€œRunโ€œ option depending upon the Windows version you are using
๐Ÿ”ท Windows XP: Start > Run
๐Ÿ”ท Windows 7 and Vista: Start > All Programs > Accessories > Runย 
๐Ÿ”ท Windows 8 and 10: Press Windows + R key on yoru keyboard to launch the run command box
๐Ÿ”ท In the Run command box, type msconfig and press OK
๐Ÿ”ท Once you see the System Configuration Utility window popup, choose Selective ๐Ÿ”ท Startup and clear the Load Startup checkbox
๐Ÿ”ท Now the โ€œSystem Configuration Utilityโ€ opens.
๐Ÿ”ท Save changes by pressing OK
๐Ÿ”ท Restart the computer as prompted
๐Ÿ”ท Now, reopen QuickBooks and access the most recent tax table
๐Ÿ”ท Next,ย  follow step 1 to 4 again to return to the System Configuration Utility, if you are able to successfully download the update
๐Ÿ”ท After, tick the Normal startup checkbox and press OK
๐Ÿ”ท To finish the process, restart your computer once again

Method 4: Verify Use TLS 1.0 Is Checked And Use TLS 1.1 And Use TLS 1.2 Are Unchecked In The Internet Options Window Of Internet Explorer

Internet Explorer Advanced Settings

๐Ÿ”ท Quit the QuickBooks application
๐Ÿ”ท Open Internet Explorer > Go to Tools > Select Internet Option > Select Advanced
In Advanced Settings, look for โ€˜Use TLS 1.0, Use TLS 1.1 and Use TLS 1.2โ€™.ย 
๐Ÿ”ท Verify that the box against Use TLS 1.0 is checked.
๐Ÿ”ท Now, verify that the box against Use TLS 1.1 and Use TLS 1.2 are unchecked
๐Ÿ”ท Press โ€œOKโ€ to close the Windows
๐Ÿ”ท Close Internet Explorer.
๐Ÿ”ท Restart the system and reopen the QuickBooks.
๐Ÿ”ท Lastly, try to download the QuickBooks update again

Method 5: Installing Updates Manually

๐Ÿ”ท First,ย  locate the latest QuickBooks release by opening QuickBooks > Help > Update QuickBooks > Get Updates
๐Ÿ”ท Now, make sure that the product is selected
๐Ÿ”ท Next, select Change and choose QuickBooks product
๐Ÿ”ท After, choose Update and select the location where you wish to save the file
Press Save
๐Ÿ”ท Now, look for the location where you saved the file and double-click to install the update
๐Ÿ”ท Restart Windows once the installation is finished
๐Ÿ”ท Open QuickBooks and press F2 key on the keyboard to verify the update version and ensure that you got the latest one.

Several Different Warning Messages Appears While Updating QuickBooks Enterprise

๐Ÿ”ท QuickBooks Payroll Update Error the Existing File
๐Ÿ”ท QuickBooks upgrades Error Failed in order To create an Internet Connection
๐Ÿ”ท QuickBooks Error upgrading Config.msi
๐Ÿ”ท QuickBooks Upgrade Error Server Not Answering
๐Ÿ”ท QuickBooks Upgrade Error No Variant of QB Was Found

By following the above-specified resolution procedures, the issue will effectively settle the Enterprise update error faced by the client when downloading the product. On the off chance that the issue still crops up, you ought to promptly report the issue to our QuickBooks Online Support expert. We are providing high-end technical support for QuickBooks and its related products.

Final Words :

Then again you can associate with us; we are a dependable third party QuickBooks technical support organization with high-end experience and proficient QuickBooks Pro Support team. We guarantee first call resolution in the very short time. Associate with our QuickBooks experts by dialing the Quickbooks Support Phone Number toll-free and get the best as well as professional QuickBooks Enterprise Support.

๐Ÿ’  Frequently Asked Questions

Q 1.How Do I Identify QuickBooks Update Error 15215?

Ans : To identify QuickBooks Update Error 15215 โ€“ Maintenance Release Error, this is what you should be looking for:

๐Ÿ’  Error number: Error Code 15215
๐Ÿ’  Error name: QuickBooks Pro Error 15215
๐Ÿ’  Description: Error 15215: Unable to verify digital signature/Incorrect configuration of Microsoft Internet Explorer
๐Ÿ’  Developer: Intuit
๐Ÿ’  Applies to: Windows XP, Vista, 7, 8

Q 2. What Are The Symptoms Of QuickBooks Error 15215?

Ans : The signs and symptoms can help the client in distinguishing the error and which would later on help in disposing of something very similar with much straightforwardness. Here are a portion of the sign and sign that toward QuickBooks Update Error 15215:-

๐Ÿ’  When the error code 15215 occurs โ€“ it crashes all the active programs & applications
๐Ÿ’  System gets corrupted while running the same program simultaneously
๐Ÿ’  โ€œError 15215: Unable to verify digital signatureโ€ message is displays
๐Ÿ’  Slow & sluggish performance of the windows
๐Ÿ’  System responds leisurely on the mouse & keyboard input
๐Ÿ’  Computer โ€˜freezesโ€™ after fix time span

Q 3. How To Access Windows As A System Administrator?

Ans : To access your Windows Operating System as a System Administrator, first ensure that all applications on the computer are closed. Once that is done, follow these steps:

๐Ÿ’  Click on the โ€œDesktopโ€ icon
๐Ÿ’  Select the โ€œRun as Administratorโ€ option
๐Ÿ’  In case, you get redirected to a prompt that says, โ€œDo you want to allow this program to make changes to your computer?โ€ press the Yes icon


Article Name: QuickBooks Error 15215 Server Not Responding
Description: What QuickBooks Error 15215? How can fix QuickBooks Update 15215 Maintenance Release Error, For QuickBooks technical support contact us any time call us on toll free number .
Author Name: George Reagan
Publisher Name:
QuickBooks Enterprise Update Errors Maintenance Release Error

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