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How to Fix Sage 50 Cannot Update Open Company File

Why Does Sage 50 Unable To Open The Company File Issue?

  • The error “Unable to open the company file or Couldn’t open company file” usually occurs at the end of conversion process
  • When user opens a sample company.
  • At the bottom of doc, the conversion process says SAJ folder defines “‘simply.tnxtpids’ doesn’t exist”
  • Any Sage 50 2018 file converted shows an “unknown error has occurred…”

Causes Cannot Update Open Company File In Sage 50?

Resolved Cannot Update Open Company File In Sage 50

Total Time: 5 minutes

Solution No. 1: Disable Real-Time Scanners Or Antivirus Of Your Computer.

☑ Disable the antivirus. If your software has more than one security software/antivirus, uninstall all the software until it is left to one.
☑ Now, disable it.
☑ If Microsoft Security Essential is installed onto your computer (or you have any other anti-virus), do the following:
▪ Disable auto protection and real-time protection.
☑ McAfee should have firewall or real-time scanner.
▪ Turn Real-time Scanner or firewall off. If 2017 to 2018 conversion is available, McAfee will block it.
▪ If your computer is using any auto backup software to backup company data file, disable it.
▪ Now, find out windows Event Viewer logs.
▪ Note: Here, you may get MySQL warning message. The message is related to IPv6.
▪ To run it as an administrator, double click on it.
▪ Now, initiate the conversion once again.
▪ Once, the conversion finishes, enable anti-virus or security software.

Solution 2: Check Check-Log Of Advanced Database

☑ Click on Maintenance –> In the Sage 50 previous version, go to Advanced Database.
☑ Now, go to Windows Explorer
☑ Here, follow the path as it is mentioned: C:\Users\\Documents\ My Documents\Simply\DbVerifier\Logs
☑ Open the log file of the latest number.
☑ Go to the end of the file.
☑ You will see the file tnxtpids, if it doesn’t exist, then follow solution No.1.
☑ Now, attempt the conversion once again.

Our Assistance To Guide You

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Article Name: How to Fix Sage 50 Cannot Update Open Company File
Description: Facing issue of Sage 50 cannot update or open company file, To fix this issue read this article here is the quick solution, To get Sage 50 technical support call toll free .
Author Name: George Reagan
Publisher Name:
Couldnt Update Company File in Sage 50

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