QuickBooks Error 9000

QuickBooks error 9000

While working in QuickBooks Desktop account; if you are getting QuickBooks error 9000 then it shows you the error message. The error message shown on your screen as:

  • QuickBooks Error 9000: QuickBooks has encountered a problem and needs to close it. We are sorry for this inconvenience caused.
  • QuickBooks Error 9000 or Payroll connection server error. Please try again later.

This error happens when the user is trying to send the direct deposits or any payroll data related to paychecks. The other reason is that the QuickBooks is not able to connect with the server because of low internet connection.

There are many more reasons that are listed below and also the solutions to fix the error that happens into your account.

What are the Symptoms that Happen in QuickBooks error 9000

There are few symptoms that you face after having the error into your account. These symptoms are as follows:-

  • The QuickBooks software stop working now
  • Your Windows operating system got crashed because of QuickBooks Payroll error
  • The error code displayed on your screen continuously and blocks you of using the software application
  • The system is not responding properly
  • Inputs in system responds slow
  • System got freezes many times while working.

What are the possible reasons that trigger the QuickBooks error 9000?

There are various reasons that cause this error into your computer so firstly check the list and find out the reason:-

  • You are using the application that is not legal like without subscription or license
  • The security certificate is invalid
  • QuickBooks unable to access the server because of network timeout
  • Pay in the multi-user mode or send the payrolls
  • The properties of the system and data is not correct
  • Your internet is interrupting the functionality of QuickBooks
  • The firewall software or antivirus settings are not configured.
QuickBooks error 9000 3

Which few important things those are required to resolve the error:

  • Check and verify that all the drivers of Windows operating system are updated
  • Create the backup first to make sure that if something happens then you have a backup
  • You must check that your QuickBooks Desktop software is up to date and installed properly
  • Save the backup copies at different places.

How many methods are there to fix QuickBooks Error 9000?

There are 6 methods available that you have to implement according to the reason. So implement it and then fix the QuickBooks error code 9000. The solutions are:-

Method- Check the Date and Time of your Computer:

  • On your desktop, go to the bottom right-side where you see the Date and Time
  • Click on it then select the Date and Time settings
  • The window opens up
  • In this you can change the Date and Time if it is not correct
  • You have to change all the data of date time and year in it so that it shows you correct on desktop
  • When you are done with changes save it
  • Reboot your Computer
  • Check for the error by launching the QuickBooks Desktop.

Method- Do the System Restoration:

  • Open the Control Panel from the Start menu
  • Go to the find field in the File Explorer window of Control Panel or press and hold Ctrl + F keys to get the find option available
  • Then type the option System Restore
  • Select the System Restore
  • Then you have to enter the password if asked to you
  • Now you have to select the restore point that was created before
  • Then click on the Next button to proceed further
  • Follow the instruction you get displayed on your screen
  • Click on Finish to get the process done.

Method- Check and verify the configuration of internet connectivity in QuickBooks:

  • In QuickBooks, click on the Help menu option
  • Further, select the Internet connection Setup
  • You have to select the option Use my computer’s internet connection settings…..access the internet
  • Click on the Next button
  • Go to the Advanced Connection Settings
  • You have to click on the LAN Settings
  • Tick the checkbox named Automatically Detected Settings
  • Check that the Proxy Server box is not selected
  • Click on the OK and then again click the OK button
  • After that, click the done button
  • Try to do the QuickBooks work to check the error.

Method- Clean all the junk from your computer:

  • In your Windows system, click on the Start menu button
  • Then type the Command in search box
  • Press the Ctrl + Shift keys together then press Enter button
  • You get a message box opens up on your screen, in this click the Yes button
  • The Command Prompt window opens up
  • In this, type cleanmgr then press Enter button from keyboard
  • The disk cleanup calculates the space that is occupied
  • Tick mark the box that got visible on your screen
  • Now go to the category of Temporary files
  • Select the checkboxes that you have to clean
  • Then click the OK button and you are done.

Method- Clear the checkbox of Publisher’s Certificate Revocation:

  • In your Windows operating system
  • Open the browser Internet Explorer
  • Click on the Tools that is on the right side of Browser window
  • Choose Internet Options
  • Select the tab Advanced
  • Go to the Security tab
  • Remove the tick mark from the box “Check for publisher’s certificate revocation”
  • Click on the OK button to continue
  • Now you are done with the solution and it is time to check for error code.

Method- You have to run Pre-install Tool in to your Computer:

  • First of all, download the tool named Pre-install Tool
  • Save the downloaded file on your system on your preferred location
  • Go to downloads and then double-click on the exe file
  • It starts the installation
  • Then follow all the step by step instructions shown to you
  • After installation
  • Right-click on Pre-install tool icon
  • Select the option Run as Administrator.


Here, you get the detailed steps and also the list of causes for QuickBooks Error 9000. If you have any issues while resolving errors or into your QuickBooks account then connect the QuickBooks Helpdesk. The team is available 24/7 hours to assist you. They provide you solutions to all the questions and answers to all your queries. You just have to do the QuickBooks live chat, send an email, or dial the toll-free number to get connected.

Frequently Asked Questions

Q1. How to access the internet properly to fix QuickBooks error 9000?

Ans: ➤ Go to the Start menu button of Windows
➤ Then in search field, type run and press Enter button
➤ The run window opens up
➤ In Run window type CMD and press Enter button
➤ It opens up the CMD (Command Prompt) window
➤ In the CMD, type ipconfig/flushdns
➤ Then press the enter button
➤ Now, you are done with this and the internet is working properly.

Q2. How to download the updated tax table to resolve the QuickBooks error 9000?

Ans: ➤ In QuickBooks software
➤ Click on the Employees menu option
➤ Then select the Get payroll Updates option
➤ After that, tick mark the Download Entire Update checkbox
➤ Click on the Download Latest Update
➤ When your download is completed, you get an informational window that appears on your display.

Q3. How to update the latest release of QuickBooks Desktop if required in QuickBooks error 9000?

Ans: ➤ In QuickBooks, click on the Help menu option
➤ Then choose the option Update QuickBooks Desktop
➤ Now go to the Update Now tab
➤ Click on the Get Updates so that you can start the download
➤ When you are done with the download
➤ Then, restart the QuickBooks Software
➤ You have to accept the option of install new release if asked to you
➤ After that, you are done with the latest update of QuickBooks Desktop.


Article Name: QuickBooks Error 9000
Description: What Causes QuickBooks error 9000 and how to fixed it. Read the above blog as we have mention the complete steps to fixed the error. If you not able to fix it just connect with our chat support helpdesk.
Author Name: George Reagan
Publisher Name: Accountinghub.co
QuickBooks error 9000

Further Reading

  1. Steps for Fix QuickBooks Error 6150, 1006
  2. QuickBooks Abort Error
  3. QuickBooks Error 6000, when Opening a Company File
  4. QuickBooks Unable to Display Accountant’s Changes: How to Display it?
  5. Direct Deposit Form in QuickBooks
  6. QuickBooks Error 15215
  7. QuickBooks Error PS077 and PS032?
  8. Integration Issue with QuickBooks Merchant Services
  9. How to Get QuickBooks Certified ProAdvisor Badges?
  10. Setup QuickBooks PPP Loan Account