This article describes QuickBooks Script Error and how it can be solved. Script errors occur in QuickBooks if there are problems while executing commands when QuickBooks applications on the user’s computer attempt to access an online feature. Script errors could also occur when applications like Java or Flash interact with QuickBooks’ Online Service Center and QuickBooks Online, as well as QuickBooks Pro, Premier, etc.
Generally, the errors are displayed as ‘Script Error’ or ‘Error in Script’. But the error scan also be shown in the following format:
Script error line #### character ## object ####
Causes of QuickBooks Script Error
Whatever the format might be, script errors occur when the functions that process the scripts are blocked, or there’s damage to the script software and/or the data associated to it is incompatible.
The Browser Cache is Full or It is Corrupted
To solve this issue, users must delete Internet Explorer temp files, cookies and browsing history related to the merchant services.
The browser configuration has a problem
Users must configure Internet Explorer to make it compatible with QuickBooks applications
There’s damage in the ActiveX components
To fix the issue, the components that are damaged must be removed.
Script debugging has been turned on
In Internet Explorer, users must choose the Tools menu, followed by Internet Options. Next, after choosing the Advanced tab, users should go to the Settings box and here, choose Disable Script Debugging (Internet Explorer) and Disable Script Debugging (Other).
Security application is not allowing the script to function
Users must configure the security application(s) in order to provide access to scripts when QuickBooks Desktop is processing or has been fully installed.
NOTE: In case the security application is disabled, new data input will be disabled. This will deny access to functions as long as the application is installed. In case any assistance is needed, an IT expert must be contacted.
The QuickBooks data file is corrupted
The data damage must be resolved. For any data-related problem, users must contact the AccountingHub QuickBooks Desktop Support Team.
The Windows User has been damaged
The issue can be fixed by creating a new Windows administrator.
There’s Damage to the Script Processing Software
To solve this problem, Java, Adobe Flash and .NET Framework have to be be reinstalled. Users must also have Windows administrator access for these installations. Windows 8 users might not be able to install the applications using Internet Explorer. So, they will have to use another browser or use Windows Updates.
Malware has been Installed
To fix the problem, users must run a full system scan to find out if the computer or applications on it have been corrupted.
NOTE: All the above-mentioned steps should be performed by an IT professional or the in-house IT team.
Checking files of the operating system
Users must go to the Start menu, choose ‘Search’ and type SFC/SCANNOW in the search box for checking all system files. If there’s any problem, all the recommended steps must be followed.
Note: The process is lengthy and will take a few minutes to complete.
Checking Disk Errors
Users must go to Start menu and choose Computer. Then, after right-clicking on the C:/ drive, navigate to the Tools tab. Windows 7 users will have to select Properties, followed by Tools.
Next, in the Error Checking section, the Check Now button must be selected.
Note: The two boxes in the Check Disk window must not be selected unless told to do so by an expert.
These steps should help fix QuickBooks script errors. But if the errors persist or if require more information/assistance, they should call our AccountingHub QuickBooks Technical Support Team at this toll-free number .