Sage 50 2018 Accounting Keeps Freezing

Sage 50 2018 Keeps Freezing

Does your Sage 50 accounting software keep freezing time and again when you try to either open or change any report? If yes, then possibilities are there could be some sort of technical glitch in your operating system.

In this article, we shall be discussing elaborately the issue of Sage 50 2018 Accounting Keeps Freezing and explain some tips to resolve this issue. If at any point of time, you feel this issue is beyond your scope of understanding then speak to our qualified experts at Accountinghub Sage 50 technical support number.

Before we move on to discuss some suggested techniques to fix the issue of Sage 50 freezing, let’s first try to understand the main causes that trigger this problem.

Causes of Sage 50 2018 Keep Freezing Issue:

The subscribed user encounters this type of error specifically when they are trying to do any of the following things:

  • Sage 50 software hangs and does not respond when you are repeatedly making an attempt to open a report by means of the Reports menu
  • The program suddenly stops working when you are trying to view some reports by clicking on the Report Centre
  • When you are trying to open a report by clicking on the report option as given on the menu bar, Sage 50 freezes
  • A blare is overheard as the report when you are making an attempt to access a report
  • When the user is not able to provide the desired options because they are not able to see the window that enables them to carry out the desired changes in the available options

Common Reasons that Result in Freezing Sage 50 2018 Accounting Software:

  • The operating system (Windows) is also running on another virtual screen that may not have a screen / monitor connected to the workstation
  • A configuration related issue has transpired in your operating system
  • Monitor format has altered and the operating system placing kept on the Sage 50 username no longer line up appropriately in accordance with new monitor resolution

Troubleshoot Steps for Sage 50 2018 Accounting Freezing issue:

Solution 1: Launch Sage 50 by means of Administrator rights:

For this, you need to do right click on the Sage 50 accounting software application and after that click on the ‘Run as Administrator’

Solution 2:  Make some Modifications in the Display Settings:

  • Firstly, you need to press on the Windows Key + P simultaneously that you can easily find on your keyboard.
  • Make sure you select the option from your computer only. This would push the Windows to open the option on your computer screen

Solution 3: Run the Database Utilities Options:

  • First and the foremost thing you need to do is launch your database utilities tool. For this you need to follow the given steps in the order as cited:
    1. For Sage 50 2008 or higher version users:
      1. Ensure you backup your data before we proceed further.
      2. Close all the opened files and programs.
  • Look for C:\Program Files (x86)\(Sage 50 installation folder)\
  • Find and click twice on these executable file:
    1. 2008-2009: SimplyAccounting_dbutil.exe
    2. 2010 + : Sage_SA_dbutil.exe
  • Press the Browse tab in Database Utility.
  • Look for the folder where your data file is placed (the .sai file), click and try to open it.
  • Mark all 4 options and then press the OK tab to start the database repair process.
  • Click on the OK tab and then exit from the opened window.
  • Lastly, restart Sage 50 so as to confirm that the issue no longer persists.
  • Lastly, restart Sage 50 so as to confirm that the issue no longer persists.

Solution IV: Retune the Report to Default:

  1. Firstly, launch the Report by going to the Report Centre in place of the Reports icon
  2. Select the apt report and press change
  3. Retune report to Default Option
  4. Open the report, should operate usually now from both list of options

Note: Download the latest version of the Sage 50 software & save up to $50.

Solution V: Create the User Account Again (provided not able to view specific  user reports):

  1. Run Sage 50 as sysadmin IN single user mode
  2. Look for Setup option and Setup Users and Roles
  3. Choose that user account and select Remove User option
  4. Now, press on Yes for confirmation
  5. Select Add User to add the user once more and press Close
Technical Support for Sage 50:

In the above article, you get all the solutions to fix the error “Sage 50 2018 accounting keeps freezing error”. Identify the reason and then go with the solution and implement it. This helps you to resolve the error quickly and easily.

Click here for: Sage 50 upgrade issues

Still, having issues and problems while working on Sage 50? Then get in touch with the Sage 50 helpdesk team who is here to help you all the time. You just have to contact the helpdesk via toll-free number, email, or live chat. Get the best assistance by having all the answers and solutions.


Frequently Asked Questions

Q1. What if I have to run the maintenance on the data to fix Sage 50 accounting keeps freezing error?

Ans: ➤ In Sage 50, go to the file menu option
➤ Then further select the Maintenance option
➤ Click on the option Recovery tool
➤ If you got the pop-up for taking a backup
➤ Then do take a backup of your data
➤ After that click on the Re-index and compress All option
➤ Then click on OK to continue
➤ Click on the Recalculate Transaction History
➤ Again, click on the OK button
➤ Click on Close option then click the Yes button
➤ Again, Click on Close button to close another window
➤ Then click on Close to close the very first window
➤ Post the relevant transaction type to check for error.

Q2. I was handling supplier payment and the window freezes in my Sage 50 account. Now what to do?

Ans: ➤ Go to the Suppliers
➤ Select the supplier that is relevant
➤ Then click the option Edit
➤ You have to change the company name that must be less than 53 characters
➤ In the end, click on save to save the changes then click the close option to close it.

Q3. My account Sage 50 freezes and all the bank details are gone then how can I save it again?

Ans: ➤ In Sage 50
➤ Go to your Bank accounts
➤ Then select the bank account with that you want to work or that is relevant
➤ Select the option Edit
➤ When you are done with editing then click on the Save button to save the changes
➤ Now, post the transaction related to it to check for error again.