Sage 50 is well-defined software and matches all the requirements of the business. It helps user to manage all accounting as well as other business accountability tasks. There can be various issues due to which the software may face various problems. Let’s take a look at some of the causes.

Major Cause due to which Sage 50 freezes

  • Sage 50 Corrupt or damaged data/company file.
  • Error in the company file in the data folder.
  • Check UAC (User Accounts Control) Settings.
  • Unauthorized sharing permission
  • Attachment folder – large

Step to Resolution Sage 50 2018 Freezing Issue

Method I: UAC settings

  • If user has versions of Windows 7, 8, 10 or Vista, UAC can cause such issues.

Method II: Sharing security/permission which are incorrect

Method III: Identify Non-Data Files and remove it.

  • Click on Maintain and then select Company Information
  • Note Directory Information.
  • Close your Company Information and then close your Sage 50
  • Make a New Folder by clicking right on the desktop.
  • Give a name to your folder and then press enter.
  • Now, go to computer or my computer and then open directory.

Point to be noted: If you find any miscellaneous or file right from the sage company directory, the backup process can fail. In such cases, you need to delete all the company files that we are mentioning.

  • Search the file with extension *.ddf; move to the new desktop.
  • Search the file with extension *.frm; move to the new desktop.
  • Now, open Sage 50 once again and then open company. Now, try to make the backup.

Method IV: Creating a new directory with the core company data files

  • Click on Maintain and then select Company Information
  • Note Directory Information.
  • Create a new data path folder.
  • Open the company files by double clicking on it.
  • Copy folderKeysBackup, copy KMSKeys.xml, Version.txtand all .DAT files.
  • Paste all the files to the new folder.
  • Now, click on the File, click on Open Company.
  • Try to open the company file from new folder that you have created in the third step.
  • Now, check that you make backup.

Contact To Sage 50 Technical Support

We, www.accountinghub.co, are a very great source of information on Sage software, its tools & features and the errors/issues. We provide all the information after complete research and development. Our R&D witnesses the authenticity of our information. Visit our website and find all info. Else, there are various modes available, through which you can get in touch with us any time. Call us on our Sage 50 technical support 1 844 313 4856 or send us email on official email address. Once you visit our website, you will find all Sage 50 Live Chat Support Feature that we have made available on our website. Avails any of the connectivity mode and you will be directly in touch with our Technical Support Team.