One very common error of Sage 50 accounting software about which many users gripe over is –‘Error: “Sage 50 Accounting [0008-rel\2014.1]. You are definitely not the only one who is feeling stressed because of this error.

In this article, we shall be highlighting the prime causes of the error: “Sage 50 cannot find the Connection Manager” when opening the company file and simple methods to resolve this issue.

Causes that trigger –‘Error: “Sage 50 Accounting [0008-rel\2014.1] is:

When you will encounter this type of Sage 50 accounting error, you will see the following message on your computer screen:

Error: “Sage 50 Accounting [0008-rel\2014.1] has run into a problem and you need to close all the programs.” in the course of conversion’.

Here are some causes that trigger this type of error in the Sage 50 accounting software are:

  • The MYSQL database connector is not functioning appropriately
  • When your Network Interface Card default IP protocol is arranged to IPV6 and Sage 50 accounting software connects with a database by means of protocol IPV4.

Cautionary warning: The given below resolution entails advanced knowledge of your network as well as the operating system. Therefore, before you decide to carry out any sort of modifications in your operating system make sure you get in touch with our qualified Accountinghub Sage tech support team at our helpdesk number for immediate resolution.

How to troubleshoot Error: “Sage 50 Accounting [0008-rel\2014.1]?

Here are some of the quick to do methods to resolve this error. All you need to do is to follow the given methods in the sequence as mentioned below:

RESOLUTION 1:

CAUTIONARY WARNING: ENSURE YOU PERFORM THESE STEPS ON THE COMPUTER, NOT ON THE SERVER.

  1. Firstly, you need to go to the Start button, then look for Control Panel, and click on the Programs and Features option.
  2. Next, you have to uninstall the MySQL Connector/ODBC 3.51.
  • If you face any sort of error while uninstalling or reinstalling the 3.51.28 MySQL ODBC Connector, then you can install he 3.51.19 MySQL ODBC Connector as a replacement for.
    • To locate the same, you need to go to C:\Sage\Sage Simply Accounting 2012 Installer Files – CDN\Bin\MySQLODBC\
  1. Now, try to uninstall the MySQL Connector/ODBC 5.2(a).
  2. After this, you need to install mysql-connector-odbc-commercial-3.51.28-win32.msi.
  • This you can easily find: C:\Sage\Sage 50 Accounting 2013 Installer Files\Bin\MySQLODBC\
  1. Ensure you also install the mysql-connector-odbc-commercial-5.2.4-ansi-win32.msi.
  • This you can easily find this here- C:\Sage\Sage 50 Accounting Installer Files – CDN Release 2014.1\Bin\MySQLODBC\
  1. Reboot your system and try to open your Sage 50 accounting software application just to check whether the issue still persists or not.

Resolution II:

Make sure you deactivate your IPv6 and for this you need to follow the given steps:

For Windows vista or higher users:

  • Go to Start tab, then Control Panel, and look for Network & Sharing Center.
  • Select the Change adapter settings
  • Do the right click on the network connection and click on the Properties.
  • Below the networking button, you need to unmark the Internet Protocol Version 6 (TCP/IPv6) box.
  • Click OK.
  • Ensure you re-start your system.

For Windows XP users:

  • Go the Start tab, then Control Panel and there click on Network Connection.
  • Do the right click on your network connection, and click on the Properties option.
  • Below the General tab, you need to unmark the Internet Protocol Version 6 (TCP/IPv6) box.
  • Click OK.
  • Ensure you re-start your system.
  • If you find that it is still not operating and see the same error then repeat the step 2 and select the Internet Protocol Version 6 (TCP/IPv6) and select Uninstall.
  • Ensure you re-start your system again.

Deactivating IPV6 in the Windows Registry:

  • Press on Windows Start menu then write regedit in the search tab and press Enter
  • Otherwise, you can select Windows Start menu then look for Run command and in it write regedit and click Ok.
  • Take a Backup of the Windows Registry. For this, go to the File-Export and check whether the Export Range is pre-set to All or not. After that, click on the Enter button to find out the location, for instance the origin of the C drive.
  • Look for HKEY_LOCAL_MACHINE\SYSTEM\PresentControlSet\services\TCPIP6\Parameters.
  • Click twice on the DisabledComponents.
  • If DisableComponents is not accessible, then you need to generate the same.
  • Choose Edit, New, and after that press on DWORD (32-bit) Value.
  • Press on the DisabledComponents, and click on Enter tab.
  • Click twice on the DisabledComponents.
  • You need to fill in 0ff (wherein digit zero, and then twice you need to write letter f), and then click OK.
  • Ensure you restart your system

If you are still not able to get rid of the Error: “Sage 50 Accounting [0008-rel\2014.1], then feel free to talk to our Accountinghub Sage 50 technical support number 1 844 313 4856