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Sage Error: “The User You Entered Is Already Logged”

Are you running into β€˜Sage 50 user already logged in’ error recurrently and have no knowledge why this happening? This type of error basically could trigger when there have been some sort of corrupted or broken files in the data path or company’s directory.

This article attempts to explain the prime causes that instigate this type of error and some simple techniques to quickly fix this problem without wasting much of your valuable time.

Causes Of Sage Error: “The User You Entered Is Already Logged”

Some of the prime root causes of this error are:

  • Subscribed user is already signed in from another PC
  • Wrong Sage 50 data path
  • Sudden shut down of the program
  • Anti-virus program hindering Pervasive database engine
  • Non-Sage 50 files in data path
  • Broken files in data path or company’s directory
  • System time discrepancy on server and machines
  • Erroneously set authorizations or safety on the common data folder

For speedy recovery from the issue, you can speak to Accountinghub Sage 50 technical support team now.

Troubleshoot Steps For Sage Error: “The User You Entered Is Already Logged”

Total Time: 26 minutes

Solution I: Subscribed User Is Already Signed In From another PC

πŸ’  Check whether the user name is already in use or not
πŸ’  Every user must have a different username to work in the program concurrently

Solution II: Resuming The Pervasive PSQL Workgroup Engine

πŸ’  Exit from Sage 50 program from all PCs
πŸ’  Reboot Pervasive on the server, then on each machine

Solution III: Impaired User Name

πŸ’  Erase username
πŸ’  Add username again

Solution IV: Install Latest Service Release

πŸ’  Ensure you have installed the newest service version on the server and all machines
πŸ’  Follow the suggested guidelines while downloading

Solution V: Restart the Server and Machines

πŸ’  Exit from Sage 50 program from all PCs
πŸ’  Restart the server as well as all machines

Solution VI: Cross Check the Data Path on Machine and Server

πŸ’  Locate the data path on the server and each machine.
πŸ’  Confirm the data path on the machines is the similar as mentioned in the directory as on the server

Solution VII: Firewall Configurations

πŸ’  Check your firewall configurations and try to make the desired changes to allow the Pervasive Database Engine to access files in the Sage 50.
πŸ’  However, if you find any difficulty you can contact the IT experts to help you make the required changes in your firewall configuration.

Solution VIII: Files Not Deleting Out Appropriately

πŸ’  Go to Control Panel
πŸ’  Look for Administrative Tools
πŸ’  Click twice on Computer Management
πŸ’  Click twice on Shared Folders
πŸ’  Click twice on Open files
πŸ’  Exit from any open files in connection with the data path
πŸ’  Now check whether you can access your account or not

Solution IX: Delete Lock Files From the Data Path and your Business Data Folders

πŸ’  Exit from Sage 50 on all PCs
πŸ’  Find the data path and Remove the following files:
πŸ’  DAT
πŸ’  DAT
πŸ’  DAT
πŸ’  DAT
πŸ’  DAT
πŸ’  All .PTL and .LCK files
πŸ’  From your company directory, erase the following files:
πŸ’  dat
πŸ’  .DDF files
πŸ’  .MKD files
πŸ’  Start Sage 50

Solution X: Wrong .DDF Files In The Data Path

πŸ’  Find your data path and remove all files with DDF extension.
πŸ’  Patch-up the Sage 50 installation
πŸ’  Download available program upgrades.
πŸ’  Sign in again into Sage 50.

Solution XI: Broken or Wrong Files in the Data Path

πŸ’  Go to Control Panel.
πŸ’  Click twice on Date and Time and after that on Time zone button
πŸ’  Verify the Time Zone is set to any value except (GMT).
πŸ’  Press OK.
πŸ’  Reboot the PC.
πŸ’  Remove Sage 50 app
πŸ’  Install available program upgrades
πŸ’  Again install Sage 50 software

Solution XII: System Date and/or Time Discrepancy On Server And Machines

πŸ’  The system date and time should match with the one as shown on your machines as well as server
πŸ’  In case it is not, ensure to rectify it immediately.

Solution XIII: Can’t Exit From Sage 50 Software In The Computer

πŸ’  Hold Ctrl+Shift+Esc keys simultaneously in order to open the task manager
πŸ’  Press on the more information that you can find at the bottom and press on the information tab that you can find on the top
πŸ’  Click on Processes option
πŸ’  Exit from all Peachw.exe processes
πŸ’  Confirm you can sign in your company account

Final Words :

For more advanced resolution for Sage 50 user already logged in error, dial us at our Sage tech support helpdesk +1844 313 4856 and consult our Accountinghub Sage experts for instant fix.


Article Name: Sage Error: “The User You Entered Is Already Logged”
Description: Explain the prime causes of Error: "The user you entered is already logged into Sage 50" and how to Fix Sage 50 user already logged in error. dial us at our Sage tech support helpdesk +1844 313 4856 and consult our Accountinghub Sage experts for instant fix.
Author Name: George Reagan
Publisher Name:
user you entered is already logged

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