Sage 50 SmartPosting service stuck in starting is another Sage error that usually occurs when there are damaged program files or you’ve insufficient balance and more. When users encounter this error then they may receive any of these error messages like SmartPosting service has hung or crashed, cannot change to real-time posting, the transaction will not post, etc. This might be frustrating if you receive the same error message again and again. If you are also fed up with this error message or looking for easy resolutions then read this blog post to stop popping such error messages on your system. 

Understanding of Sage 50 SmartPosting Service

SmartPosting is a position option that helps you to improve your performance by letting you save transactions without waiting for them to post. Sage 50 SmartPosting service automatically posts your transactions. This service also helps you to handle paying bills, tax, finance recording and even invoicing. It deliberates for network environments with multiple users working in a company simultaneously. It suggests you move to real-time posting if less than 10 users are working in a single company. 

Possible Causes for Sage 50 SmartPosting Service Stuck in Starting Error

There are numerous causes due to which this Sage 50 SmartPosting service is encountered by users. A few of them are jotted down:

  • Damaged program folders/files
  • SmartPosting has stopped in services
  • Due to damaged transactions
  • Insufficient balance or out of balance transaction
  • Environmental factors such as Firewall, Antivirus, etc.

 Important tip: Before you make your mind to perform the resolution steps for this recurring issue, we would recommend creating a backup copy of your company files and data.

Steps for Troubleshoot Sage 50 Smart Posting Service Stuck Starting Error Notification?

Let’s have a quick glimpse at some of the simple techniques that you need to perform manually to get rid of the Sage 50 Smart Posting service stuck starting error message:

Option I: Try to Start or Close Smart Posting service:

To initiate or close the Smart Posting service, you have to proceed with the mentioned below steps:

  1. First of all, try to hold Windows+R keys on your machine keyboard for a fraction of sectors continuously.
  2. When you will see the Run command window opens on your machine screen, just write services.msc in search field.
  3. Hit on the Enter button to move further.
  4. When you will do so, the list of services will appear on your screen. Now, you have to choose the Smart Posting Service option from the drop-down list to the edition of Sage 50 accounting software application you are using. Some of the options that you will see depending on the edition you are using presently are mentioned below for your reference:
  • Sage 50 Smart Posting 2018
  • Sage 50 Smart Posting 2017
  • Sage 50 Smart Posting 2016
  • Sage 50 Smart Posting 2015
  • Sage 50 Smart Posting 2014
  1. After that, you have to right click on the above mentioned service, and hit on the Stop option that you can find in the drop-down list.
  2. To reboot the service, make sure you do the right click on the service another time, and choose the Start option once again from the pull-down list.

Option II: Try to deactivate the Smart Posting Service:

When you are making use of the Service menu, you have to follow these steps:

  1. Now, try to hold Windows+R keys on your machine keyboard for a fraction of sectors continuously.
  2. When you will see the Run command window opens on your machine screen, just write services.msc in search field.
  3. Hit on the Enter button to move further.
  4. When you will do so, the list of services will appear on your screen. Now, you have to choose the SmartPosting Service option from the drop-down list to the edition of Sage 50 accounting software application you are using. Some of the options that you will see depending on the edition you are using presently are mentioned below for your reference:
    1. Sage 50 Smart Posting 2018
    2. Sage 50 Smart Posting 2017
    3. Sage 50 Smart Posting 2016
    4. Sage 50 Smart Posting 2015
    5. Sage 50 Smart Posting 2014
  5. After this, you have to click twice on the applicable Smart Posting service as mentioned in the step 5.
  6. Next, choose to Deactivate from the Startup category.
  7. Click on the Recovery option.
  8. Click on the ‘Take No Action for First failure, Second failure, and Succeeding failures option.
  9. Hit on the Ok button to move further.

When you are making use of the Command Line, you have to follow these steps:

Important tip: Below mentioned steps require Windows Management Instrumentation Command-line interface usage. Hence, the user must have Administrative Rights to make use of the same.

  1. Press on the Start tab.
  2. Write command in the search tab.
  3. Do right click on the Command Prompt and choose to Run as an administrator.
  4. Write or copy and paste: wmic service “Sage 50 Smart Posting [Edition]” call stop service.
  5. Hit on the Enter button.
  6. Write or copy and paste: wmic service “Sage 50 Smart Posting [Edition]” call Change Start mode Deactivated.
  7. Hit on the Enter button.
  8. When you enter each of the above-mentioned command, some messages will appear on your screen approving that the services which were requested to be stopped and deactivated has been done.

One can also try the below resolutions to get rid of the Sage 50 SmartPosting service stuck in starting error

Section 1: Fix Damaged Transactions

  1. Initially, make sure that you’re only using the company
  2. To verify it, go to the Maintain >> Users >> User Login Manager
  3. Next, move to the Maintain >> Company Information
  4. Now, hit the tab which is next to the Posting Method and then pick Real-time
  5. Then hit the Ok button and again click Ok
  6. After that, go back to the Maintain >> Company Information
  7. Here you can see if the posting method has changed back to SmartPosting, there are damaged or out-of-balance transactions in your company.

Section 2: Fix Out of Balance transaction

  1. Initially, you have to click the Link that appears in the bottom left corner where it shows you that SmartPosting has stopped
  2. Now, click Start SmartPosting and then go to the Tasks >> System >> Post
  3. Next, Pick Journal and then click Ok (If the journal posts without any error then move to step 7)
  4. If you get a message that the journal out of balance while trying to post the journal then you need to load the Integrity check
  5. Pick Journal Balances within the Integrity Check window
  6. And then click Ok
  7. Once the Test is successfully done then go to Maintain >> Company Information
  8. Now, you need to change the Posting Method from SmartPosting to Real-time
  9. This will let you post all your journals
  10. When the posting is done then go to the Maintain >> Company Information
  11. And then change the Posting to SmartPosting
  12. You can start SmartPosting by making a click on Activate SmartPosting from your Main screen
  13. Finally, verify whether your SmartPosting service is running or not.

Winding-up!

Hopefully, the above information is helpful for you if you’re struggling to fix Sage 50 SmartPosting service stuck in starting. By following the above resolutions, you can easily resolve this error. For more information or have queries regarding the Sage 50 SmartPosting service, you can connect with Sage Professionals. They provide you all the best possible ways to get rid of such Sage service issues.


FAQs

Q1. How do I restart the Sage 50 SmartPosting Service?

Ans: 1. First, press the Windows key + R button from your keyboard
2. Go to the Run field and type services.msc and then hit Ok
3. Look for Peachtree SmartPosting or Sage 50 SmartPosting
4. At last, perform a right-click on the same and select Restart or Start option.

Q2. What are environmental issues? Does it affect Sage 50 SmartPosting Service?

Ans: Environmental issues can be caused by other software like Anti-virus, Firewall, and more. This software may block the SmartPosting service and it results in the Sage 50 SmartPosting service being stuck in the starting. You can fix it by restarting SmartPosting service.

Q3. How can I fix my Sage 50 damaged program files?

Ans: You can fix your Sage 50 damaged program files by uninstalling Sage 50 and then reinstall it once again. After completing the installation process, you have to reboot your PC and verify it properly. This method can also help users in rectifying various program files related issues if it gets corrupted or damaged.

Q4. What is the difference between Real-time and batch posting?

Ans: In the real-time posting, the transactions that you enter can be posted as well as saved just by clicking on the Save button but in batch posting, the transactions that you enter can be saved to a temporary holding section where you can review them before you post.