How to fix Sage Verify File Permissions Issues

Sage Verify File Permissions

What is Sage Verify File Permissions?

In order to control users and groups of users accessing specific files and folders, Windows uses NTFS (New Technology File System) permissions. For most users to be able to run the software, the NTFS permissions need to be set correctly. NTFS, which is also called NT file system, is used by the Windows NT operating system for storing and retrieving files on a hard disk.

For users of Sage 50 accounting software, NTFS permissions are often required and there are specific ways to amend these permissions. These permissions are needed for systems running on Windows 7, 8, 10, Vista and XP. While on Windows 7 the Administrators’ group should be in full control of permissions of each folder and its contents, on Windows 8 and 10 administrator privileges are available only to the very first user.

Causes of Sage Verify File Permissions

The Sage Verify File Permissions message can appear if you have recently upgraded to a new operating system, and haven’t upgraded your Sage software. On the other hand, if you want to check whether your Sage software is compatible with your version of Windows, there are updates for making improvements to the software and resolve the issues that you have identified. For that, you need to go to ‘Help’ and click on ‘Check for Updates’ in your Sage account.

You could also come across the message, ‘You have not been set up with the permissions necessary to access the data’ when you open Sage 50 HR and log into a company. This is due to one or more of the following reasons:

  • Your system isn’t connected to the server
  • Your Windows permissions are insufficient for the Sage 50 HR folders
  • Your Windows hasn’t been added to the Sage HR user group
  • The company folder is not available
  • The Sage HR folder doesn’t have enough disk space

Step to fix Sage Verify File Permissions?

If your Windows security is incorrectly modified, there’s not much that Sage can do as this is an issue concerning your operating system. It’s recommended that you always create a backup of your Sage data before trying out any solution.

Full control of security permissions on the shared folder must be given to the group’s system and administrators in order to ensure smooth operation of the software.

In order to troubleshoot, go to ‘Properties’ >> ’Sharing’ >> ‘Share this folder’ >> ‘Permissions’ >> ‘Add’. Next, access Sage 50 using your Windows credentials and additionally add the ‘System’ group; then, choose ‘Check names’ >> ‘OK’ >> ‘Full Control’ >> ‘OK’ >> ‘OK’ on the Advanced Sharing window >> ‘Security’ >> ‘Verify Administrators and System have Full Control’ >> ‘OK

There are other ways of troubleshooting this problem depending on the situation you find yourself in and how much of the problem you have been able to study.

For further assistance, contact our Sage customer support team on the toll-free number You can get in touch with them at any point of time as they provide 24*7 customer assistance. Our Sage technical support team consists of knowledgeable experts.